Friday, December 18, 2009

Singnet Woes - You are not alone...

I am not quoting the ever beloved Michael Jackson's song title but merely mean that if you are having a real hard time with lousy intermittent internet broadband connections coupled up with sucky 3rd world country customer service then welcome to the world of SINGNET Sufferholics Anonymous.

Check out these poor folks who fell for the facade as well...my heart goes out to all of them! Cos I am in the SAME FREAKIN BOAT! The one called SINGNET 10 - 15mbps (But actually only 3 - 5mbps) Unlimited! If you are not familiar with the above, just think TITANIC.









Read more Singnet Woes Here :








http://forums.battle.net/thread.html?topicId=17157727255&sid=3000 (This poor guy did'nt know that the answer to his woes was at the end of his 2nd paragraph...)




I could go on and on and on like the song that never ends but I don't think I need to!

I used to be a STARHUB CUSTOMER and I was very happy with Starhub. I had never experienced disconnections in 3 years and I will vow to that!

That's why I am so so so unused to the experience I had the misfortune of having with SINGNET!

And it's so true, their customer services SUCKS!!!!! " I'll call you right back!"

Yeah...right, WHATEVER!

I thought this kind of situation is ok in Timbucktoo but here? In Super Economy SINGAPORE?

After the HOOLA BALOO I had to rake up to get a real technician down to come check on the phone line, so far for 12 hours or so my broadband has not disconnected.

Well, I'll keep you guys and gals updated on my SINGNET (X)perience!

If you don't have an internet broadband plan with you yet and you are thinking of signing up for one, if you'd ask me...given a choice to start afresh, I'd never ever sign up with Singnet after the sleepless nights and frustration. My answer to you will always be STARHUB.

And you don't need the MIO TV crap, it's expensive and it's also available free online PROVIDED YOU CAN STAY ONLINE! I watch online TV almost everyday and the difference is very glaring between STARHUB and SINGTEL.

My SINGTEL broadband is working FOR NOW. So when I watch my online TV, I noticed that it's VERY BLURRY even though the source is shown in HD. (KBS HD, Am a sucker for Korean Dramas) When I was watching with STARHUB, I did'nt know what GOOD and FAST meant until I Xperienced the SHITTY SIDE, ie. SINGNET.

With STARHUB, the shows are really crystal clear and really HD. The loading speed is incredible compared to SINGNET. And I am signed up for 2 dreadful evil years of the 15mbps unlimited subscription of unreliable hell....ARGGGHHHH WHY DID I EVER DO WHAT I DID!!!
STARHUB is not completely perfect as well, speeds can slow down at times when there are lots of users.

BUT LAGGING or WAITING is SOOOO MUCH BETTER THAN BEING DISCONNECTED!

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Wednesday, December 16, 2009

Singnet 10Mbps Plan - Reviews, The Truth Revealed

I wanted the 15mbps Plan at SGD$98 with the Free Macbook but they did'nt have the option for it online.

So I clicked on the 10mbps thinking I can do an upgrade anytime. I called 1610 and the Singnet staff

confirmed with me that I will be getting the 15mbps Plan the following week.

I signed up and upgraded on the 27th of Nov 2009, broadband connected on the 3rd Dec 2009 and today is the 17th Dec 2009!

Guess what! Still 10mbps! :) I am enjoying a 1.58mbps download speed every few minutes! Yipee!

At SGD $88 per month! WOW!

Sigh...that's not all...the worst part is.. yet to come...

On the very 1st day of the Singnet 10mbps Plan commencement, I spent 3 to 5 hours in total just trying to get it stable!!!

I was on the phone with Kartic the Singnet Technician for almost 2 hours then I hung up.

I switched from Starhub and it was the worst and BIGGEST mistake of the Year 2009.

I own an online business and I invest in stocks thru the online portals.

Intermittent internet connections can cost you alot of money if you trade online.

I called their new 1688 number and asked if I could upgrade to the business line (me assuming it will actually make a ****ing difference)

the Singnet staff said " I am not sure but will ask the sales staff to get back to you "

I was still expecting the Starhub Professionalism and waited for the call. Again made a fool out of myself cos no one called!

I also asked her what if Singnet can't do anything about the intermittent connection and cant deliver what they sold to me for 24 months.

Her answer was classic. " Am very sorry but the contract is binding and you can't cancel or ask for a refund."

I answered her with so much sorrow " so...I have to live with 2 years of no internet lah...

my fault what I am the one who chose Singnet...my fault I pay lor...what to do.."

I am not a Starhub employee and I did not use to hate Singnet so much but after this horrendous experience,

My lips will always sing the sorrow of the mistake I made that fateful day...when I signed up and believed in Singnet.

I am so upset that I am creating this blog at 4:34AM on a Thursday! I am still awake because I was trying my darnest

to get the ADSL line to have an IP instead of 4 ****ing DUCK EGGS! 0.0.0.0

Starhub....wo zhidao cuo le...yihou bu gan le....

This webpage is not available.

The webpage at http://www.blogger.com/upload-image.g?blogID=651208715870069595 might be temporarily down or it may have moved permanently to a new web address.

    More information on this error

    Below is the original error message

    Error 0 (net::OK): Unknown error.
    I see this until sian leow...Google main page also look like this, Yahoo also look like this, even Singnet page also look like this!!!!

    Could not contact Blogger.com. Saving and publishing may fail. Retrying...

    System Monitor
    System up Time:0:58:11
    Current Date/Time:
    CPU Usage:7.94%
    Memory Usage:30%
    WAN Port Statistics
    Link Status:Up
    WAN IP Address:0.0.0.0
    Upstream Speed:869 kbps
    Downstream Speed:10664 kbps
    Node-Link
    Status
    TxPkts
    RxPkts
    Errors
    Tx B/s
    Rx B/s
    Up Time
    1-PPPoE
    N/A
    11565
    11126
    4294967295
    0
    0
    0:00:00
    2
    N/A
    0
    0
    4294967295
    0
    0
    0:00:00
    3
    N/A
    0
    0
    4294967295
    0
    0
    0:00:00
    4
    N/A
    0
    0
    4294967295
    0
    0
    0:00:00
    5
    N/A
    0
    0
    4294967295
    0
    0
    0:00:00
    6
    N/A
    0
    0
    4294967295
    0
    0
    0:00:00
    7
    N/A
    0
    0
    4294967295
    0
    0
    0:00:00
    8
    N/A
    0
    0
    4294967295
    0
    0
    0:00:00


    WAN Information
    - DSL Mode:Error
    - IP Address:0.0.0.0
    - IP Subnet Mask:0.0.0.0
    - Default Gateway:N/A
    - VPI/VCI:0/100



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